Refund policy

Refund policy: digital products

Our products are digital downloads (spreadsheets, printable PDFs, and video lessons) delivered electronically after purchase. Sales are final except for the refunds described below, and no physical return is required.

If anything doesn't work as described—for example, a file won't open, a formula has an error, a video won't load, or you need help setting it up—email hello@sidekicksheets.com within 30 days of purchase with your order number. We'll fix it or help you get it running. If we can't solve a genuine problem, we'll issue a full refund. Accidental duplicate purchases are always refunded.

Refunds go back to your original payment method.

Gift cards. Gift cards are non-refundable and don't expire. They're for use online at sidekicksheets.com. Where the law requires, we'll refund small remaining balances in cash on request. If a gift card code doesn't work, email hello@sidekicksheets.com and we'll fix it.